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Privacy Policy

This Privacy Policy describes how Maydel.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from us. If we update this policy, we will revise the date, place notices on Maydel.com if there are significant changes, and/or get your consent as required by law.

How we protect your privacy

We sell craft supplies, not marketing data, so we take precautions to prevent unauthorized access or misuse of your personal information, and we don’t share anything beyond what’s needed to complete transactions or follow the law. We also don’t do shady stuff like buy email lists or automatically opt you in to our newsletter. 

Types of data we collect and how we use it

Information you enter yourself

We collect the personal information you enter on maydel.com to let you complete transactions, post comments, get support, or receive news, including sharing it with the partners who help us deliver those things. 

What we collectWho we share it withWhat it’s used for
Email addressOur email platformTo send you newsletters and other emails you have explicitly signed up for
Email addressOur website platformTo send you order confirmations and shipping notifications; to allow you to create an account or post blog comments
Shipping address, name, and phone numberOur postage and shipping management platformTo create mailing labels and track your package
Credit card informationOur payment processorIn order to process your payment
Billing address, name, and phone numberOur payment processorIn order to process your payment

Information we collect from your browser

We also collect information from your web browser when you visit Maydel.com in order to make your experience better or make website improvements. For example, we might collect your approximate location in order to estimate shipping costs in the shopping cart, or which pages you have visited in order to personalize your next visit. This information is shared only with our website platform and analytics provider. 

Examples of Personal Information we might collect via your browser include: 

  • Version of web browser
  • IP address
  • Time zone
  • Cookie information
  • What pages or products you view
  • Search terms
  • Other ways you interact with the Site

Storing your data

  • We store data as needed to facilitate and personalize your use of Maydel.com, combat fraud/abuse and/or as required by law.
  • We do our very best to store your data securely, but can make no guarantees.
  • You can access and update certain information about you via your account login.

Contacting us

If you have any questions or concerns about Maydel’s privacy policy and practices please email us at [email protected] or via our contact page.