Interested in carrying Pony needles in your shop? Please see our policies and procedures below.
No marketplace sales
As a small business, we believe in the benefit of supporting a diverse small business ecosystem rather than a few large technology companies. We therefore do not sell to businesses listing Pony needles on third-party marketplaces or discount sites such as Amazon, Etsy, or eBay. Selling in your own shop, on your own website, or at events is perfectly fine.
Closing up shop and need to liquidate? Please get in touch and we’ll work something out.
Setting up your account
To set up a new wholesale account, please send us a message to receive a new account form. Once it has been signed and returned with a copy of your seller’s permit/sales tax certificate, you’ll receive our wholesale price list.
Ordering
All needles are sold in boxes of 5 packages each. We don’t have any opening, yearly, or per-order minimums. Orders can be placed using the price list, via email, or by phone. We’ll send you an invoice prior to shipping. Invoices contain payment links that you can use to pay online via credit card or PayPal.
Orders can NOT be placed via our retail website at this time. We are building out this capability for Fall 2024 and will let wholesale customers know when the new system is ready.
Payment & terms
Payment must be received prior to shipping for all orders. We accept payment via all major credit cards, Paypal, Zelle, bank transfer, or check.
Shipping
Orders in North America typically ship in 2–3 weeks via USPS Ground Advantage, Priority Mail, or UPS Ground unless otherwise requested.
Shipping will be calculated prior to sending your order and will be included in your invoice total. The cost of shipping will never exceed 6% of your order total, with a minimum of $8.95.
If your business is located outside of North America, please get in touch and we’ll direct you to the right distributor for your region.